I transform complex problems into intuitive digital experiences that delight users and drive business results. With over 15 years of experience across web, mobile, and enterprise platforms, I blend strategic thinking with meticulous execution to create designs that are both beautiful and functional.
Availability
Open to new clients
Location
USA
Experience
15+ Years in Product Design
Design Specialties
Mobile Design
Creating intuitive mobile experiences that delight users.
Web Applications
Designing complex web applications with clarity and purpose.
Visual Design
Creating visually stunning interfaces with attention to detail and brand consistency.
Design Systems
Building scalable design systems for consistent user experiences.
Case Studies
Revolutionizing Group Dining Payments
User-Centered Design Approach
Led the UX redesign for CHEQ, a restaurant payment platform struggling with critical user experience issues. The project focused on improving mobile transactions and bill-splitting processes to increase user retention and restaurant partner satisfaction.
Challenge:
- Frequent mobile transaction failures
- Complex and confusing bill-splitting processes
- Declining user retention rates
- Restaurant partner dissatisfaction
Research:
- Comprehensive user testing with diverse demographics (ages 21-61)
- Stakeholder interviews with restaurant owners and staff
- Competitive analysis of payment platforms
Solution:
- Streamlined QR code scanning process
- Intuitive ordering flows
- Intelligent bill-splitting functionality
Results:
- 45% increase in user satisfaction
- 30% reduction in payment completion time
- 40% decrease in cart abandonment
Your Location
Free Delivery Week
No fees on all orders over $15
+ earn 5% back on pickup
Featured Restaurants
Ben's Artisan Pizza
Italian • Pizza • $$
Burger Joint
American • Burgers • $$
Sushi Palace
Japanese • Sushi • $$$
Thai Spice
Thai • Spicy • $$
IoT Fleet Monitoring Dashboard
Data Visualization & Analytics
Led the design of an advanced IoT Fleet Monitoring Dashboard for PTC's Systems Management Gateway platform, transforming complex industrial IoT data into actionable insights for rail operators.
Challenge:
- Complex industrial IoT data difficult to interpret
- Thousands of connected devices generating overwhelming data streams
- Critical issues often identified too late to prevent failures
Solution:
- Customizable KPI cards for personalized monitoring
- Predictive maintenance algorithms to anticipate failures
- Interactive geospatial mapping of fleet assets
Results:
- 23% reduction in unplanned downtime
- 35% improvement in maintenance scheduling efficiency
- 47% decrease in diagnostic time
Engine TemperatureHigh
10 min agoLocomotive #RT-4872
Brake Pressure
25 min agoRailcar #CF-2391
Fuel Level
1 hr agoLocomotive #RT-5103
Axle Vibration
2 hrs agoRailcar #CF-1845
Signal MalfunctionCritical
15 min agoControl Point #CP-329
Power Supply
40 min agoSubstation #SS-781
Track CircuitHigh
1.5 hrs agoSection #TC-4421
Crossing Gate
3 hrs agoIntersection #XG-112
Hydraulic Pressure
30 min agoMaintenance Vehicle #MV-332
Communication LinkHigh
55 min agoRelay Tower #RT-667
Healthcare Experience Redesign
Healthcare UX
Designed an accessible healthcare portal that serves patients of all age groups and abilities. The project focused on creating an inclusive platform that follows WCAG guidelines.
Challenge:
- Existing portal inaccessible to users with disabilities
- Complex navigation causing high abandonment rates
- Frequent support calls for basic tasks
Solution:
- WCAG 2.1 AA compliant interface design
- Simplified navigation and task flows
- Enhanced appointment scheduling system
Results:
- 40% increase in patient engagement
- 25% reduction in support calls
- 60% improvement in appointment scheduling completion rates
Hi, Samantha!
How are you feeling today?
Medications
Lisinopril
10mg • Once daily
Metformin
500mg • Twice daily
Atorvastatin
20mg • Once daily
Stay at home!
Take care of your mental health during pandemic
Our services
Next appointments
Dr. Kelly Langley
Cardiologist
Nov 19, Thu • 10:00 AM
Dr. Jake Emerson
Neurologist
Nov 5, Fri • 2:30 PM
Health Metrics
Blood Pressure
Heart Rate
Blood Glucose
Weight
Test Results
Complete Blood Count
NormalApr 27 • Dr. Kelly Langley
Lipid Panel
AbnormalApr 27 • Dr. Kelly Langley
Thyroid Function
NormalApr 18 • Dr. Jake Emerson
Vitamin D
AbnormalApr 18 • Dr. Jake Emerson
Health Tips
Managing Blood Pressure
Based on your recent readings, try these tips to maintain healthy blood pressure:
- •Reduce sodium intake to less than 2,300mg per day
- •Aim for 30 minutes of moderate exercise daily
- •Practice stress reduction techniques
Vitamin D Supplement
Your recent test shows low vitamin D levels. Dr. Emerson recommends:
- •Take 2000 IU vitamin D3 supplement daily
- •Spend 15-20 minutes in sunlight when possible
- •Include vitamin D rich foods in your diet
SaaS Finance Accounting Portal
Enterprise UX
Redesigned a SaaS company's finance accounting portal to streamline financial workflows and improve efficiency for finance teams.
Challenge:
- Complex financial workflows causing processing delays
- High error rates in financial data entry and reporting
- Poor user satisfaction among finance team members
Solution:
- Streamlined approval workflows and batch processing
- Intelligent data validation to prevent common errors
- Customizable dashboards for different finance roles
Results:
- 35% decrease in processing time
- 28% improvement in data accuracy
- Significant cost savings through error reduction
Welcome Back!
CFO, William Bell
Total Balance
$90,999.17
+$12,450.25 this month
+24.5%
Revenue YTD
$8.75M
+12.4%
Expenses YTD
$4.8M
+8.2%
Financial Performance
Profit Margin
24.8%
Cash Flow
+$1.2M
Growth
+18%
My Accounts
Transactions
Payroll
Today, 10:30 AM
-$1.25M
Monthly
Q3 Tax Payment
Yesterday
-$3.45M
Quarterly
Ad Revenue
Oct 15, 2023
+$8.75M
Monthly
Office Rent
Oct 10, 2023
-$125K
Monthly
SaaS Subscriptions
Oct 5, 2023
-$78.5K
Monthly
Design Tools
Let's Work Together
Are you a startup founder with a vision? Have an idea for a business that needs design expertise? Looking to improve your existing product's user experience? Let's collaborate to create impactful, user-centered designs that help your business thrive.